FAQ

Straight answers.

  • Standalone installation and setup prices are labor only unless listed as equipment-inclusive packages. Add-ons are booked with an installation, not as standalone visits. Premium options are identified separately. For labor-only work, equipment, mounts, power kits, premium cable, electrical work, drywall repair, lifts, permits and unusual access are billed separately. Equipment-inclusive packages cover only the equipment and work specified in the quote. Residential service call minimum: $149. Commercial service call minimum: $249. Support uses the greater of the per-visit minimum or the hourly total, not both added together. Your written quote confirms scope, included items and final price.